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About Kilowatt

Electronics without the guesswork.

Kilowatt started in 2009 with one store in Chicago. We have grown a lot since, but the rule is the same: we give advice the way we would give it to a friend.

Inside an Kilowatt store with laptops, TVs and appliances

2009

First store in Chicago

38

Stores across the Midwest

40,000

Products in our catalog

4.8

Average rating from 120,000 reviews

More than a store

A technician replacing a laptop battery at the service desk

Service desk

Fixed while you shop

Every store has a service desk. Most battery, screen and setup jobs are done in under an hour, by technicians we train ourselves, with parts we keep in stock.

Brands we carry

A store associate handing an order to a customer at the pickup counter

38 stores

Pick it up today

Order online and pick up in an hour at any of our 38 stores across the Midwest, or come in to see TVs and appliances working and ask our staff.

Opening hours

Monday–Saturday9 am–9 pm
Sunday10 am–6 pm
Kilowatt sales associate holding a tablet in the store

“The best sale is one where the customer comes back for advice, not with a return.”

Denise Carter · sales associate, Chicago store

Where to next