A question about a product, an order or a warranty claim? Call us, email us or visit your nearest store.
Find an answer fast
Send a message
Common questions
The answers customers ask us for most. Anything else, write to us.
Yes, until it ships. Write to us or call with your order number and we will change the address, the products or cancel it.
Choose pickup at checkout and the store you want. We email you when your order is ready, usually within an hour; bring the email and an ID.
Yes. We deliver washers, fridges and ovens to your room of choice, connect them and take the old one away.
If a major retailer lowers the price of a product we sell within 14 days of your purchase, we refund you the difference.
38 stores
Pick it up today
Order online and pick up in an hour at any of our 38 stores across the Midwest, or come in to see TVs and appliances working and ask our staff.
Opening hours
| Monday–Saturday | 9 am–9 pm |
| Sunday | 10 am–6 pm |